We are based in Malaysia and ship internationally at very affordable rates. We are able to offer deeply discounted international express shipping rate from popular shipping companies like DHL Express, Fedex & Aramex because of the volume of packages we send monthly. To know the shipping rate of your order – Add items to cart, key in your country and postal code at the shipping rate calculator in shopping cart page to find out the exact shipping fee for your order.
All items are ready stock unless stated otherwise. Please allow 1-3 days for your order to process and ship. Preorder items will ship according to the timeline stated.
All domestic orders are shipped via J&T or CJ Century from Kuala Lumpur, Malaysia.
All international orders are shipped via DHL, Fedex or Aramex from our studio in Kuala Lumpur, Malaysia. The price of International Shipping varies on location and is calculated upon checkout. Duties and taxes are not included in the total at checkout. They are determined by the customs agency within the destination country. Although charges are not always incurred, assessment of duties and taxes will be based on the value of the order and the tax-free threshold, if it exists, for goods imported into the destination country. Payment of any duties and import taxes is the responsibility of the recipient, and these fees are collected at the time of delivery. The international shipping cost incurred at the time of check out is non-refundable. Customers will not be refunded the shipping cost in the event that an International Shipment is refused by the receiver.
If your country is not available to ship to in the system, please email firstname.lastname@example.org and we will assist you with your purchase.
EXCHANGE & RETURNS
We are unable to offer exchange or returns at the moment. However if the item you receive is defective or damage, we will replace with a new one upon receiving the defective item at our end. Please inspect your purchase upon receiving and get in touch within 3 days if you find any defect.